These days, almost every company in the world is participating in the widespread AI adoption in some way or another. And now, things are moving so quickly that it can easily feel overwhelming. For example, businesses adopting AI marketing techniques too haphazardly can end up damaging their reputations by putting out blatantly generated visuals or lazily targeting the wrong people.
However, the risks associated with the technology don’t mean you should forgo using it overall. In fact, if you ignore AI entirely, the chances are your competitors will leave you in the dust. This blog offers digital agency-backed guidance on becoming AI literate, through steps including data organisation, gradual adoption instalments and proper policy establishment, among other things.
Create a unique AI policy
The possibilities of AI are seemingly limitless, but that doesn’t necessarily mean that you can’t put some limits on what you’ll do with it. It’s essential to understand that certain data shouldn’t be fed directly into AI engines, such as client files or trade secrets. In the same vein, you should quickly learn what you’re willing to use AI for, such as drafting emails or basic copywriting, and what you’d rather keep totally human-led, such as legal sign-offs.
On top of this, you should also commit to a degree of transparency in how you use AI with your customers, ensuring clients don’t feel slighted or underserved in interactions.
Start slow and increase adoption
AI adaptive learning doesn’t require you to overhaul everything at once. It’s better to approach your adoption in a multi-step process, taking on one repetitive task at a time.
- Treat quality AI like digital co-workers, letting them manage time-consuming, but low-risk tasks to start out with. Lead scoring or client onboarding documents are great to utilise.
- Make sure to audit your AI’s reasoning between tasks, as this will help you to better understand where decisions are coming from. Try to teach yourself and your staff to spot gaps in the logic.
- Make sure to measure how much time you’re saving, as this will guide productivity and time management going forward.
Remember, AI is powerful, but not infallible. You should still trust the quality of your own judgement above the AI alone.
Create a foundation of the right data
Knowing how to adapt AI into your own work needs to come from a foundation of quality data. Fragments of messy information will result in AI that hallucinates and makes potentially significant errors.
- Look at marketing and customer data and consolidate it into a single, clear source
- Make sure the data is fresh and of high quality before you feed it in
- Incorporate data from different parts of the business in separate batches
Without quality data, you’ll be wasting energy and time generating useless results
Get help with AI adoption
The AI revolution is something that we’re all learning in real time, which is why sometimes it can be especially helpful to have some additional support. With that in mind, consider getting in touch with us at Digital Next. We’re constantly updating how we use AI in our marketing agency and learning all the time across departments. That means we could well offer some new information that helps update your operation for the better.
Check out our blog for more information about the nature of work in the digital age.